Block Management

What is Property Management?

We are passionate about buildings, but our true business lies in people and building relationships. Our team members know they can make a difference, one leaseholder at a time. We manage blocks of flats and apartments across London, Essex, and Sunderland, carefully matching our staff to each property, considering your needs, goals, and the type of relationship you seek. We lead the market in transparency and treat property management as a business, focusing on risk, cash flow, repairs, and placemaking, typically in that order.

At UK Realty Management, we are not afraid of hard work and believe our ability to tackle challenges and find solutions sets us apart. We are inherently innovative and committed to implementing good ideas to deliver 5-star service. Don’t just take our word for it—ask our clients.

What You Get with UK Realty Management:

A Dedicated Team: Our Property Managers work in pairs, ensuring there’s always someone available to cover during holidays.

24/7 Availability: With Property Managers on call around the clock, an online emergency booklet, and 24-hour insurance helplines, we are always accessible.

Complete Transparency: Access invoices, bills paid, leaseholder statements, and much more.

Services Offered by UK Realty Management:

Proposing: A service charge budget for your approval.

Preparing: A reserve fund with future needs in mind.

Collecting: Service charges as outlined in the lease.

Inspecting: Common areas at a frequency you determine.

Negotiating: Contracts, repairs, and long-term agreements.

Interpreting: Leases, capital expenditure plans, and case law.

Signposting: Guiding you to specialist advice when needed.

Implementing: Best practices tailored to each task.

Reacting: Arranging small repairs for structure, plant, fixtures, fittings, and equipment.

Facilitating: Insurance claims to support owners.

Managing: Issues like parking, nuisance, and noise.

Diagnosing: On-site problems.

Improving: Working with residents and local crime prevention officers to enhance security.

Interpreting: Fire risk assessments and planning necessary actions.

Instructing: Solicitors for lease breaches and debt recovery.

Re-tendering: Contracts for cleaning, gardening, window cleaning, and facilities to ensure value for money.

Arranging: Insurance for buildings, directors & officers, plant, and public liability.

Maintaining: Comprehensive records of our activities.

Appointing: A Chartered Accountant for service charge accounts.

Adding: Interest earned to the funds we hold for you.

Sending: Monthly bank statements upon request.

For clients who are companies, we also offer:

Arranging: The Annual General Meeting.

Appointing: A Company Secretary to maintain statutory registers and file the annual return.

Why Choose UK Realty Management?

If your current managing agent does not:

Notify all owners and tenants of site visits,

Update you on serious arrears actions via email at each stage,

Put site reports, minutes, and an audit trail of actions online,

Show you invoices, bank balances, arrears lists, and court actions online,

Recommend solicitors for breaches and arrears,

Provide a clean balance sheet and timely accounts,

Include a reserves plan in their fee, ...then it may be time to reassess your service.

If you are uncertain whether:

Your service charge accounts are compliant,

Your balance sheet is clean,

Your electricity rates are competitive,

You have an audit trail for your fire risk assessment implementation, ...then changing agents should be a priority.

If you are not protected by:

A money-back guarantee,

£1 million professional indemnity insurance,

Logged calls, tracked messages, and emails to ensure proactive service, ...then you might want to consider a safer alternative.

UK Realty Management is committed to providing exceptional property management services with a focus on transparency, innovation, and client satisfaction